Shipping Policy
At The Simplex Solution, we are committed to delivering your medical accessories quickly, safely, and efficiently. Below are the details of our shipping process, timelines, and charges.
Order Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Time
We offer reliable shipping across [Insert Countries/Regions — e.g., Pakistan or Worldwide]
| Shipping Option | Estimated Delivery Time | Availability |
|---|---|---|
| Standard Shipping | 3–7 business days | All regions |
| Express Shipping | 1–3 business days | Major cities only |
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and link to monitor your shipment’s status
Delivery Issues
If your order is delayed, lost, or damaged during transit:
Contact us at 📧 [[email protected]] or 📞 [0345-2548498]
Include your order number and tracking details for faster assistance
We will work directly with the courier to resolve the issue promptly
Incorrect Address Policy
Please ensure all shipping details are accurate. The Simplex Solution is not responsible for:
Delays or non-delivery due to incorrect or incomplete addresses
Additional fees incurred for reshipping